CloudPhone Go

Delete Your Account

Last updated: October 2026

1. Overview

This page explains how to delete your CloudPhone Go account (the Android app, the iOS app and the web app share one account), and which data is deleted or kept.

2. Delete in the app

You can delete your account yourself at any time:

• Open the CloudPhone Go app and sign in, or sign in at https://app.cloudphonego.com in a browser
• Tap the "Account" tab at the bottom
• Tap "Delete account" and read the notes
• Type "DELETE" to confirm, then tap "Delete account"

3. If you cannot sign in

Email hello@cloudphonego.com from the address you signed up with, with the subject "Delete account". Once we confirm the account is yours, we will delete it within 30 days.

4. What happens next

You have 30 days to change your mind:

• All subscriptions stop renewing right away and you will not be charged again; payments already made are not refunded
• Within 30 days you can cancel the deletion in the app, and subscriptions that have not ended resume auto-renewal
• On day 30 the account is deleted for good and cannot be restored

5. Data that is deleted

When the account is deleted, we delete:

• Account data: name, email, user ID and sign-in details
• Your cloud phones and every app, file and piece of data on them
• AI credits, MCP tokens and device sharing settings
• Guides you published are unlisted and disabled, and no longer shown to anyone

6. Data that is kept

We keep the following where tax and accounting rules require it:

• Payment and invoice records, held by our payment provider Stripe for the period tax and accounting law requires

7. Contact

Questions? Email hello@cloudphonego.com.